Labeltronix is seeking an Account Manager/Customer Service to assist our Sales Team and aid our valuable customers! Printing experience would be a plus. Someone that has a passion for customers and will have a great “Team Player” attitude, along with a desire to help assist and contribute to a world class customer care team. The company encourages solutions through creativity, teamwork, and communication. Labeltronix offers a competitive compensation and benefits package.
Learn more about us at www.labeltronix.com
Here’s what we provide our Account Mangers
- Competitive hourly pay
- Quarterly bonus
- Short- and Long-Term Disability Insurance
- 401K Plans
- Medical, Dental, Vision and Life Insurance
- Paid Vacations and Sick days
- Promotions within
Job Information and Skills:
The Account Manager is responsible for supporting a set group of accounts. They will work with and support the sales team affiliated with those accounts. They will assist customers in a quick paced, high-volume environment by engaging with customers, assessing needs, managing expectations, entering orders, monitoring order status, maintaining internal and external lines of communication, and practicing responsive problem solving.
- Develop, solidify, and strengthen Labeltronix relationships with set group of accounts
- Quote customers on repeat, repeat with change and new label opportunities
- Responsible for processing customer orders through Labeltronix system/process
- Perform all required research for repeat/repeat with change jobs to ensure accuracy
- Account Management skills
- Strong interpersonal skills
- Strong communications skills
- Self-discipline, the ability to work alone
- Possess time management and follow-up skills
- Able to thrive in a fast pace working environment
- Working knowledge of Excel and Microsoft
EDUCATION and/or EXPERIENCE:
- College degree or equivalent
- 1 year in a label printing operation a plus.
- At least 2 years’ experience in a printing related field
