Account Manager

Posted 4 weeks ago

Labeltronix is seeking an Account Manager/Customer Service to assist our Sales Team and aid our valuable customers! Printing experience would be a plus. Someone that has a passion for customers and will have a great “Team Player” attitude, along with a desire to help assist and contribute to a world class customer care team. The company encourages solutions through creativity, teamwork, and communication. Labeltronix offers a competitive compensation and benefits package.

Learn more about us at www.labeltronix.com

Here’s what we provide our Account Mangers

  • Competitive hourly pay
  • Quarterly bonus
  • Short- and Long-Term Disability Insurance
  • 401K Plans
  • Medical, Dental, Vision and Life Insurance
  • Paid Vacations and Sick days
  • Promotions within

Job Information and Skills:

The Account Manager is responsible for supporting a set group of accounts. They will work with and support the sales team affiliated with those accounts. They will assist customers in a quick paced, high-volume environment by engaging with customers, assessing needs, managing expectations, entering orders, monitoring order status, maintaining internal and external lines of communication, and practicing responsive problem solving.

  • Develop, solidify, and strengthen Labeltronix relationships with set group of accounts
  • Quote customers on repeat, repeat with change and new label opportunities
  • Responsible for processing customer orders through Labeltronix system/process
  • Perform all required research for repeat/repeat with change jobs to ensure accuracy
  • Account Management skills
  • Strong interpersonal skills
  • Strong communications skills
  • Self-discipline, the ability to work alone
  • Possess time management and follow-up skills
  • Able to thrive in a fast pace working environment
  • Working knowledge of Excel and Microsoft

EDUCATION and/or EXPERIENCE:

  • College degree or equivalent
  • 1 year in a label printing operation a plus.
  • At least 2 years’ experience in a printing related field

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